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Shipping Information

Our cut-off time is 23:59 everyday

Option Delivery
Next Day Delivery
14:00 to 18:00
18:00 to 21:00
Cash on Delivery/ PopStation/
SingPost Registered Article
2 to 3 business days

If you prefer to receive on a specific date, please indicate in a comment box during checkout.

Collect @ City Hall

Self collection at our Raffles City Tower (250 North Bridge Rd. 14th floor) pickup point is also welcome.
Pickup Time: 9:00 - 18:00 Weekdays (except Public Holidays)
We will send you email notification once it's ready to pickup within 48 hours.

Our Pickup Point Information

Collect @ PopStation

Choose your convenient location and collect it 24/7. Once the parcel is arrived to your selected PopStation, you will be notified by SMS/E-mail.

Find Popstation

International Shipping

For international shipping and more details, please see our shipping information page.

Shipping Information

Payment Options

You can use major credit card via PayPal for the easiest transaction (PayPal account is not necessary). If you wish to pay when you receive your item, please select Ninja Van and "Cash on delivery" for your payment option.

Credit Card You will redirect to PayPal payment transaction page after order confirmation. Choose "Checkout as a guest" if you don't have PayPal account.
PayPal If you have PayPal account, you can login to PayPal after order confirmation.
Cash on Delivery Available in Singapore ONLY. Please select Cash on Delivery and you can pay directly to the delivery person. S$4.00 handling charge applicable.
Bank Transfer Please transfer within 5 days after the order confirmation. We will ship your order immediately once we confirm the payment.
OCBC Bank
Account Name: Romis Business Consultants & Partners Pte. Ltd.
Current Account: 687 346981 001
 
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Privacy Policy

Introduction

Lovelovenotes.com is strongly committed to protecting your privacy. We use the personal data we collect on the site for various purposes. Use of such personal data will help us to add more products and services of interest to you and also to ensure that your shopping experience with us is an enjoyable and personalized one. Please read on for more details on our policies and practices in relation to personal data:

What information do we collect,
and how do we use it?

  1. 1. name;
  2. 2. contact details including telephone number, fax number, address, email address, etc.;
  3. 3. birthday, age;
  4. 4. gender;
  5. 5. results, records and accumulative progress from visiting interactive content;
  6. 6. Enquiries, suggestions or opinions;

We collect personal data about you from various types of sources and hold such personal data for the following purposes:

1. sending information in relation to our products and services, activities, competitions, promotions and events;

2. customizing the advertising and content you visit so as to streamline your shopping experience at our site and to provide personalized marketing and promotional information;

3. fulfilling your orders for products and services, order processing and payment clearing;

4. responding to your inquiries;

5. collecting statistical information, conducting analysis and providing anonymous reporting for internal and external clients;

6. conducting surveys relating to our customers, products or services;

7. evaluation and further enhancement of our products and services;

8. fulfilling any purpose directly related to the above purposes.

Cookies:

We use cookies in order to improve your shopping experience when you visit Lovelovenotes.com. Cookies are small pieces of information that your web browser stores on your computer when you visit a website. Our cookies let us personalize your visits to Lovelovenotes.com and recognize you when you return. Information collected from these cookies may be used for the purposes laid out above in this privacy policy.

Most browsers automatically accept cookies. You can disable cookies on your computer by indicating this in the preferences or options menus in your browser. If you disable cookies, you will not be able to shop at Lovelovenotes.com but will still be able to visit selected areas of the site.

A Note about Children's Privacy

Lovelovenotes.com does not cater to minors below the age of 21. If you are the parent or guardian of a minor below 21 years of age and believe that they have disclosed personal information to us, please email us at info@lovelovenotes.com so that we may delete the minor's record.

Membership information:

Lovelovenotes.com members enjoy many privileges, including newsletters, Lovelovenotes.com special offers, promotions and streamline shopping. In the future, we will be expanding membership benefits to include personalised services on the site and other special benefits. When you join Lovelovenotes.com, we just need your name, email and mailing addresses, and we request that you complete the profile survey in order to allow us to serve you better.

Ordering information:

When you place an order with Lovelovenotes.com you will be asked to provide details such as shipping address. This allows us to process and fulfill your order and to notify you of your order status. We are not collect your credit card information when you choose credit card payment. Credit card transaction will be processed only in PayPal website.

Newsletters and Email Promotions:

We use email to communicate news and special promotions to our Lovelovenotes.com members. If you wish to remove it, you can change yourself from "My Account" after log in. Or, you can simply click "unsubscribe" link on the newsletter. This will send you to Lovelovenotes.com unsubscribe successfully page.

Other:

When you click on links and/or ad banners that take you to either third-party web sites or Lovelovenotes.com affiliated sites, you will be subject to the privacy policies of those parties. Whilst we support the protections of privacy on the Internet, Lovelovenotes.com cannot be responsible for the actions of parties outside our web domain.

Protection of Information:

Lovelovenotes.com is committed to protecting your privacy. We use sophisticated encryption technology and secure servers to keep your personal information (including your name, email and mailing address, phone number, and purchase history) safe. All your ordering information is protected during transmission by using the Secure Sockets Layer (SSL), which encrypts the information that you input so it can't be read in transit. In addition, the customer data we collect is protected against unauthorised access. We may contact you to verify the accuracy of the information supplied when opening your account.

Your consent:

By using our website, you agree to the collection and use of your personal data in a manner consistent with these privacy guidelines.

Policy as of February 2013.

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